Privacy Policy for Panel Production Machinery

Last Updated: 26 August 2025

Introduction

This Privacy Policy explains how Eyre Industries Ltd, trading as Panel Production Machinery, collects, uses, and protects your personal information when you visit our website: https://panelproductionmachinery.co.uk.

We are committed to safeguarding your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Eyre Industries Ltd
4 Bridgeman Terrace,
Wigan, Greater Manchester, WN1 1SX
United Kingdom
Email: [email protected]
Phone: 01332 891 507

What Data We Collect

We may collect the following personal data through contact forms, enquiry submissions, or email communications:

  • Name

  • Company Name

  • Email Address

  • Phone Number

  • Business Address

  • Technical data (e.g. IP address, browser type, device information)

  • Cookie and usage data (via Google Analytics or similar tools)

We do not collect sensitive personal data or social media profile information.

How We Use Your Information

We only use your information for:

  • Responding to enquiries and providing quotes

  • Communicating with you about our services

  • Improving our website performance (e.g. Google Analytics)

  • Marketing communications (if you have opted in)

  • Legal and compliance obligations

We do not sell, rent, or share your data with third parties for their marketing purposes.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – For cookies, analytics, and direct marketing where required

  • Contract – For fulfilling quote requests or enquiries

  • Legitimate Interests – To improve our website and customer experience

Retention of Data

We retain your personal data only as long as necessary to:

  • Respond to your enquiry

  • Fulfil contractual or legal obligations

  • Maintain business records

Marketing-related contact details are retained until you unsubscribe.

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to or restrict data processing

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, email us at: [email protected]

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and collect anonymous analytics data. We use tools like Google Analytics to understand visitor behaviour.

Cookies will not be used unless you actively consent via our cookie banner.

For more details, see our Cookie Policy.

Data Security

We take appropriate technical and organisational measures to secure your data, including HTTPS encryption, firewall protection, and limited access controls. While we do our best to protect your information, no internet transmission is ever 100% secure.

Third-Party Services

We may use trusted third-party providers for web hosting, analytics, and email communication. These providers are required to handle your data in accordance with GDPR.

Updates to This Policy

We may update this privacy policy to reflect legal or operational changes. The latest version will always be posted on this page.

Contact

If you have any questions about this policy or how we handle your data, please contact:
Data Protection Officer
[email protected]